Get in Touch With Us
Whether you have a question about how we review casinos not on GamStop, want to flag something on our site, or simply need to point us towards a correction — this page explains the best way to reach us and what you can expect in return.
How to Contact Us
Email is the most direct route to our team. We review every message personally and aim to respond within two working days. You can write to us at [email protected].
A short description of your enquiry at the top of your message helps us route it to the right person without unnecessary back-and-forth — and usually means a faster, more useful reply.
What You Can Write to Us About
There is no strict list of accepted topics. These are the kinds of messages we receive most often:
- Content questions — If something in our guides or casino write-ups is unclear, or you want to understand more about how we assess sites, just ask.
- Accuracy and corrections — Spotted an offer that has changed, a detail that looks outdated, or a factual error? We take accuracy seriously. Reader flags are one of the ways we keep our information current.
- Suggestions and topic requests — If there is an aspect of non GamStop casinos you feel we have not covered — payment methods, a specific licence type, a game category — let us know. Reader input shapes what we research next.
- Editorial and partnership enquiries — If you represent a brand or organisation and want to discuss a commercial or editorial relationship, please introduce yourself and describe what you have in mind. We will respond to all serious enquiries.
- Feedback on the site — Positive or critical, we want to hear it. If something about the experience of using suttonct.co.uk could be better, tell us how.
What Happens After You Email
There are no automated holding replies here. When your message arrives, a real member of the team reads it. Our aim is to respond within two working days. During periods of high volume it may take slightly longer, but we will always follow up — your message will not go unanswered.
If your enquiry involves a specific casino listing, a bonus term, or a comparison on our site, including a link to the relevant page speeds things up considerably.
Our Editorial Standards
suttonct.co.uk is an independent comparison site. We research and review casinos that operate outside the GamStop self-exclusion scheme, presenting the information gamblers need to make informed decisions. Our editorial positions are based on research and assessment — commercial relationships do not determine rankings or ratings.
If you believe something we have published conflicts with those standards, please write to us. We review every concern raised and will correct or clarify content where the evidence supports it.
A Note on Support Resources
If you are reaching out because you or someone you know is struggling with gambling, please mention it in your message and we will point you towards appropriate support organisations. You can also visit BeGambleAware directly for free, confidential help. 18+ only.
We look forward to hearing from you.